Outbound Calls
Learn how your AI assistant handles voicemail detection in outbound calls
When making outbound calls, the AI assistant can automatically detect if it has reached a voicemail or answering machine:
Voicemail Detection
The AI uses advanced detection to identify voicemail systems
When voicemail is detected, the call is automatically ended
This helps avoid wasting resources and ensures efficient call handling
Benefits of Auto-Drop
Saves time and call minutes
Prevents awkward or incomplete interactions
Allows for automatic retry scheduling
Maintains professional communication standards
Best Practices
Monitor call logs to track voicemail rates
Consider time zones when scheduling calls
Plan retries during different hours
Target business hours when people are more likely to answer
Reporting
You can track voicemail detection in your campaign analytics:
Number of detected voicemails
Time of day patterns
Success rates for different calling times
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