Getting started
Understand the technical flow of how larsaai.com processes and handles phone conversations using AI
larsaai.com blends AI voice recognition with LLM-based replies to conduct live phone conversations. Below is a simplified flow:
Caller or Lead is Dialed
Inbound: A customer dials your assigned phone number.
Outbound: Autocalls.ai’s system calls a list of phone numbers from your campaign.
Speech Recognition
The AI listens to what the person says and transcribes it into text in real time.LLM Decision
Autocalls.ai uses a large language model (LLM) and your configured “system prompt” to craft a reply or decide the next action (like transferring the call).Voice Output
The AI’s response is converted to natural-sounding speech via our voice engine (ElevenLabs voices).Result & Actions
For Inbound: The AI may answer questions, verify info, or take a message.
For Outbound: The AI can pitch a product, qualify leads, or transfer interested callers to a human agent.
Data & Reporting
You get transcripts, call recordings, call outcomes (like “no answer” or “success”), and the ability to automate follow-up actions.
Distinctions: Inbound vs. Outbound
Inbound
Caller dials a number you rented or integrated.
AI picks up, greets, and handles queries or routes the caller if needed.
Outbound
You upload or sync leads.
AI dials each number, follows your call script, possibly transfers if the lead is interested.
© 2025 Larsa AI LTD. All rights reserved.