Troubleshooting & FAQs
Troubleshoot voice quality and response timing issues with your AI assistant
If you’re experiencing issues with voice quality or response timing, you can adjust several settings to optimize performance.
Response Speed vs. Accuracy
Your AI assistant has adjustable engine settings:
Fast Engine: Quicker responses but might be less accurate
Standard Engine: Balanced speed and accuracy
Accurate Engine: Most accurate but slower responses
Adjust these in your assistant’s settings under “AI Engine Configuration”.
Filler Audio
To minimize silence during processing:
Enable “Filler Audio” in your assistant settings
The AI will use natural sounds (like “hmm” or “one moment”) while processing
Works best with the Fast Engine for near-instant perceived responses
Common Issues & Solutions
Slow Responses
Switch to Fast Engine mode
Enable Filler Audio
Simplify your system prompt
Inaccurate Responses
Use the Accurate Engine mode
Provide more context in your prompt
Add specific examples
Voice Quality
Try different voice models
Adjust speech speed settings
Try cloning a voice
Optimization Tips
For sales calls: Use Fast Engine + Filler Audio for natural flow
For support: Consider Accurate Engine for better comprehension
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