If you haven’t already, check out our Phone Numbers section to learn how to obtain or integrate a number. Once you have a number:

Assign It to Your AI Assistant

1. Go to Assistants > (Your Inbound Assistant).

2. Under Phone Number, select the number you want to use.

Verify Functionality

• Test by calling the number from an external phone.

• The AI should answer with your configured greeting.

Monitoring Inbound Lines

• In the Phone Numbers page, you can see active lines, monthly costs, and usage.

• Release any lines you no longer need to avoid extra rental fees.

Handling Country-Specific Requirements

Some regions may require:

• Local address or business registration.

• ID documents for toll-free or special lines.

If this applies, you’ll be prompted to upload the necessary documents for custom provisioning before your number is activated.