Troubleshooting & FAQs
Troubleshoot and optimize call quality, latency, and connection issues
Call quality can be affected by both technical factors and AI settings. Here’s how to optimize both:
AI Engine Impact
Your choice of AI engine affects perceived call quality:
Fast Engine + Filler Audio
Minimal latency
Quick back-and-forth
Natural conversation flow
Best for most calls
Standard/Accurate Engine
Longer processing time
More accurate responses
Better for complex conversations
Optimization Tips
Start with Fast Engine + Filler Audio
Switch to Standard/Accurate only if needed
Monitor call recordings for quality
Test different voice models
Quick Fixes
If experiencing issues:
Try a test call
Switch to a faster engine setting
Enable filler audio
Check network connection
Tip: The combination of Fast Engine and Filler Audio typically provides the best perceived call quality.
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