Inbound Calls
Learn how AI assistants handle incoming calls, from answering to call completion and analytics
When someone dials your dedicated (or SIP-integrated) number, LarsaAI.com can answer automatically through your AI Assistant.
Here’s the big-picture flow of an inbound call:
1. Caller Dials Your Number
A local, international, or toll-free line assigned to your AI assistant.
2. AI Assistant Answers
Greets the caller using your configured voice and initial message.
Follows the system prompt to handle inquiries or gather information.
3. Optional Actions
Transfer to a human operator (if configured).
Schedule appointments, check order status, or collect information for later use.
4. Call Completion
AI politely ends the call or transfers to a queue/agent if required.
You receive call transcripts and analytics afterward.
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