Your AI’s behavior can be fine-tuned through a combination of engine settings and prompt adjustments.

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Engine Settings Impact

Different AI engine modes affect behavior:

​Fast Engine

• Quick, more conversational responses

• May occasionally miss context

• Best for: Simple interactions, sales calls

• Works great with Filler Audio for natural flow

​Standard Engine

• Balanced understanding and speed

• Good for most use cases

• Default recommendation for new assistants

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Accurate Engine

• Deep context understanding

• More thoughtful responses

• Best for: Complex support, detailed information gathering

• May have longer pauses between responses

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Common Issues & Solutions

1. AI Misunderstanding Context

   • Switch to Accurate Engine

   • Add more context to your prompt

   • Include example conversations

2. Unnatural Conversation Flow

   • Enable Filler Audio for smoother transitions

   • Use Fast Engine for quicker back-and-forth

   • Add conversation examples in your prompt

3. Repetitive Responses

   • Review and update your system prompt

   • Add variation examples

   • Consider switching to Standard/Accurate engine

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Optimization Tips

• Sales Calls: Fast Engine + Filler Audio for engagement

• Customer Support: Accurate Engine for better problem solving

• Lead Qualification: Standard Engine for balanced performance

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Testing Changes

After adjusting settings:

1. Use the test call feature

2. Try different conversation scenarios

3. Monitor call recordings for improvement