Inbound Calls
Access and analyze inbound call data, including transcripts, recordings, and automation triggers
After an inbound call, Autocalls.ai provides transcripts, analytics, and possible automation triggers.
1. Recording & Transcription
Recording: Typically saved in the call logs, so you can replay.
Transcription: The AI’s recognized text, which is used to generate its responses.
2. Post-Call Data (Summary & Extracted Variables)
The AI can store or forward call info (e.g., name, reason for calling) to a connected CRM or spreadsheet.
Summaries may include “intent” or “call outcome.”
3. Automation Triggers
Using the built-in no-code platform, you can do things like:
Email or Slack the transcript to your team.
Log the call outcome in Google Sheets.
Notify a human agent if follow-up is needed.
4. Viewing Insights
In your Larsa AI dashboard, go to Calls or History.
Filter by inbound calls.
Click a specific call to see the transcript, recording, or final notes.
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